Privacy Policy - Innova Technologies

📜 Privacy Policy

Effective Date: 25th of May 2025

Introduction

At Innova Technologies (“Innova Technologies,” “we,” “us,” or “our”), we respect and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.innovatechnolgies.com) and use our services (collectively, the “Services”).

Whether you’re a “Visitor” (browsing our Site), a “Subscriber” (an individual or business using our Services), or a “Business Subscriber User” (an employee, agent, or contractor of a Subscriber using the Services), this policy applies to you. Collectively, we refer to all types of users as “Users.”

Scope of this Policy

This Privacy Policy applies to all information collected through your use of our Site and Services. It explains how we handle both:

• Personal Information: Any information that can identify you personally (e.g., name, email, phone number, billing info).
• Anonymous Information: Data that cannot be used to identify you (e.g., browser type, IP address, pages visited).

Information We Collect

Personal Information

We collect Personal Information when you:

• Contact us or request support
• Use our services
• Subscribe or make a payment

We may also collect Personal Information from:

• Your employer (if you are a Business Subscriber User)
• Third-party resellers of our services

Note: If you do not provide certain requested information, your access to some features may be limited.

Google Apps Data

With your explicit permission, we may access Google Apps data (e.g., email metadata, contact fields) strictly for troubleshooting. We do not view content without your consent and comply with Google’s policies.

How We Use Your Information

We use your information to:

• Provide and manage your service requests
• Deliver customer support
• Personalise your experience
• Process payments
• Ensure compliance with our Terms of Use
• Improve and maintain our Services

We may also use Personal Information to generate aggregated, Anonymous Information.

Sharing of Information

We do not sell or rent your Personal Information. We may share it with:

• Service providers (e.g., email, payment processors, customer support)
• Third parties at your request
• Legal authorities, if required by law or necessary for safety/security
• A new owner, in case of a merger, acquisition, or sale

Note: You can opt out of certain sharing by contacting us at support@innovatechnolgies.com.

Public Forums & Testimonials

Please be aware that:

• Any personal data posted in public forums may be read or used by others.
• Testimonials may appear with your name if you give consent.

To request removal, contact us at support@innovatechnolgies.com.

Children’s Privacy

Our Site and Services are not intended for children under 13. We do not knowingly collect data from children. If we become aware of such collection, we will delete the data immediately.

Security

We implement reasonable technical and organisational measures to protect your Personal Information. However, no system is 100% secure. We cannot guarantee complete security, and you use the Services at your own risk.

Retention

We retain your information as long as your account is active or necessary to provide Services. To delete your data or account, contact support@innovatechnolgies.com.

Changes to This Policy

We may update this Privacy Policy periodically. You will be notified via:

• Email (if available)
• A notice on our Site

Continued use of our Site or Services after changes constitutes your acceptance.

Contact Us

If you have any questions, please contact us at:

Innova Technologies
📧 Email: support@innovatechnolgies.com
🏢 Address: No 8 Olatunji Akinsanya, Alabi, Off Pedro, Gbagada, Lagos, Nigeria.

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